PROJECTS

Real systems, pilots and demos. No prototypes disguised as success stories.

CASE 01 / FUNCTIONAL MVP / PREMIUM DEMO

VAL — Valdoria

PROBLEM

Repetitive premium hospitality enquiries consume time before reaching a person.

SOLUTION

A virtual avatar and assistant that guides, filters and supports guests.

WHAT IT DOES

Answers questions, explains services, filters requests and prepares human handoff.

APPROXIMATE STACK

Conversational AI · avatar · knowledge base · handoff

LEARNING / VALUE

AI adds value when it filters well and leaves room for human care.

CASE 02 / IN DEVELOPMENT

PROBLEM

Bookings, questions and operational tasks are handled manually across channels.

SOLUTION

A conversational assistant connected to the real operating workflow.

WHAT IT DOES

Receives requests, classifies intent, supports bookings and structures information.

APPROXIMATE STACK

n8n / Make · generative AI · messaging · Sheets / CRM

LEARNING / VALUE

Stabilise the process first; add intelligence second.

CASE 03 / FUNCTIONAL AND STABLE

PROBLEM

First-line support repeatedly handles the same incidents before escalation.

SOLUTION

A teachable, traceable and controlled support assistant.

WHAT IT DOES

Classifies incidents, gathers data, suggests common fixes and prepares escalation.

APPROXIMATE STACK

Conversational AI · knowledge base · diagnostics · tickets

LEARNING / VALUE

A good assistant asks, narrows down and knows when to hand off.

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